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Delivery by UPS Service is available at actual shipping cost plus $8.00 handling charges. And www.acuworld.com offers free shipping for orders over $100 to the continental U.S. states. Certain large or heavy items such as medical furniture and paper products are not covered with free freight. Free shipping does not include Alaska, Hawaii, Armed Forces, U.S. Virgin Islands and International Destinations. Items shipped to the state of California are subject to sales tax. It normally takes 5 business days for merchandise to get to the east coast; 1-2 days to the west coast and 3-4 days to the other areas. Expedited services are available at purchaser's option and own expense. Please allow 7-10 days for international air delivery, and 1-2 months for surface delivery.
All returns and exchanges must be kept in new condition and arranged by notifying us in advance. We'll refund your original purchase price less the actual shipping cost. No return or exchange is allowed after 30 days of your purchase. Certain items are not returnable upon opening such as software and books.
Please contact us in case of any damage or loss of merchandise, no later than 10 business days. Please do not discard the original box(es) from any damaged or loss shipment. Meanwhile file your claim with UPS or to other common carriers.
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